客户关系管理中的触点整合及其策略研究

客户关系管理中的触点整合及其策略研究

Science & Technology Progress and Policy ›› 2004, Vol. 21 ›› Issue (2) : 89-91.

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Science & Technology Progress and Policy ›› 2004, Vol. 21 ›› Issue (2) : 89-91.

科技进步理论与管理

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