论顾客服务与企业的核心能力——以通讯制造业为例

论顾客服务与企业的核心能力——以通讯制造业为例

Science & Technology Progress and Policy ›› 2003, Vol. 20 ›› Issue (3) : 161-163.

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PDF(193 KB)

Science & Technology Progress and Policy ›› 2003, Vol. 20 ›› Issue (3) : 161-163.

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