兼顾过程与结果——论ISO9000:2000在饭店业中的应用

兼顾过程与结果——论ISO9000:2000在饭店业中的应用

Science & Technology Progress and Policy ›› 2003, Vol. 20 ›› Issue (10) : 171-173.

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PDF(177 KB)

Science & Technology Progress and Policy ›› 2003, Vol. 20 ›› Issue (10) : 171-173.

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