|
|
|
| The Connotation，Dimensions and Measurement of Organizational Resilience |
| Zhang Xiue,Teng Xinyu |
| (Business School, Jilin University, Changchun 130012, China) |
|
|
|
|
Abstract Organizational resilience reflects the resilience of an organization after facing difficulties and challenges, and it is one of the key issues in the field of sustainable growth of enterprises.In recent years, academic interest in the study of organizational resilience has gradually increased, but there is still a lack of consensus on the connotation, dimension and measurement of organizational resilience.Based on the existing theoretical research on organizational resilience, this paper refines the connotation and dimension of organizational resilience and develops the corresponding measurement scale by systematically combing the literature and semi-structured interviews with enterprise practitioners.Exploratory factor analysis and confirmatory factor analysis are carried out by using the data collected from two large-scale questionnaire surveys.The empirical analysis shows that the scale developed in this research has high reliability and validity, which can reflect the connotation and dimension of organizational resilience very well and can make up for the deficiency of the existing scale of organizational resilience research, providing reference for the follow-up study of organizational resilience in China.
|
|
Received: 03 September 2020
|
|
|
|
|
|
| [1] DUCHEK S.Organizational resilience: a capability-based conceptualization[J].Business Research, 2020,13(1):1-32.[2] MEYER A D.Adapting to environmental jolts[J].Administrative Science Quarterly, 1982, 27(4):515-537.[3] MATHILDE B.The legacy of the high reliability organization project[J].Journal of Contingencies and Crisis Management, 2011,19(1):9-13.[4] LINNENLUECKE M K, GRIFFITHS A.Beyond adaptation: resilience for business in light of climate change and weather extremes[J].Business & Society, 2010, 49(3):477-511.[5] 朱瑜，王小霏，孙楠，等.基于战略人力资源管理视角的组织复原力研究[J].管理评论，2014，26（12）：78-90.[6] SOMERS S.Measuring resilience potential: an adaptive strategy for organizational crisis planning[J].Journal of Contingencies and Crisis Management, 2009, 17(1):12-23.[7] SUDDABY R.Editor's comments: construct clarity in theories of management and organization[J].Academy of Management Review,2010,35(3):346-357.[8] 魏江，邬爱其，彭雪蓉.中国战略管理研究：情境问题与理论前沿[J].管理世界，2014,30（12）：167-171.[9] MA Z, XIAO L,YIN J.Toward a dynamic model of organizational resilience[J].Nankai Business Review International,2018,9(3):246-263.[10] KLEIN R J T, NICHOLLS R J, THOMALLA F.Resilience to natural hazards: how useful is this concept[J].Environmental Hazards, 2003, 5(1-2):35-45.[11] HOLLING C S.Resilience and stability of ecological systems[J].Annual Review of Ecology & Systematics, 1973, 4(1):1-23.[12] COUTU D L.How resilience works[J].Harvard business review, 2002,80(5):46-55.[13] BRUNEAU M, CHANG S E, EGUCHI R T, et al.A framework to quantitatively assess and enhance the seismic resilience of communities[J].Earthquake spectra, 2012, 19(4):733-752.[14] KANTUR D,I SERI-SAY A.Measuring organization resilience: a scale development[J].Journal of Business, Economics & Finance,2015,4(3):456-472. [15] LINNENLUECKE M K.Resilience in business and management research: a review of influential publications and a research agenda[J].International Journal of Management Reviews,2017,19(1): 4-30.[16] LUTHANS F, AVEY J B, AVOLIO B J,et al.Psychological capital development: toward a micro-intervention[J].Journal of Organizational Behavior,2006, 27(3):387-393.[17] GITTELL J H, CAMERON K, LIM S, et al.Relationships, layoffs, and organizational resilience: airline industry responses to September 11[J].Journal of Applied Behavioral Science, 2006, 42(3):300-329.[18] KLIBI W, MARTEL A, GUITOUNI A.The design of robust value-creating supply chain networks: a critical review[J].European Journal of Operational Research, 2010,203(2):283-293.[19] RICHTNER A, LOFSTEN H.Managing in turbulence: how the capacity for resilience influences creativity[J].R&D management, 2014, 44 (2):137-151.[20] BURNARD K J, BHAMRA R.Challenges for organisational resilience[J].Continuity & Resilience Review,2019,1(1):17-25. [21] ALLIGER G M, CERASOLI C P, TANNENBAUM S I, et al.Team resilience: how teams flourish under pressure[J].Organizational Dynamics,2015,44 (3):176-184.[22] ORTIZ-DE-MANDOJANA N,BANSAL P.The long-term benefits of organizational resilience through sustainable business practices[J].Strategic Management Journal, 2016,37(8): 1615-1631.[23] BOIN A, MICHEL J G, EETEN V.The resilient organization: a critical appraisal[J].Public Management Review,2013,15(3): 429-445.[24] LINNENLUECKE M K,GRIFFITHS A .Assessing organizational resilience to climate and weather extremes: complexities and methodological pathways[J].Climatic Change, 2012, 113(3-4):933-947.[25] III J F H, ORR J E.Assessing behaviors that create resilient organizations[J].Employment Relations Today, 1997, 24(4):29-39.[26] LIMNIOS E A M, MAZZAROL T, GHADOUANI A,et al.The resilience architecture framework: four organizational archetypes[J].European management journal, 2014, 32(1):104-116.[27] GILBERT C, EYRING M, FOSTER R N.Two routes to resilience[J].Harvard business review, 2012,90(12):65-73.[28] REINMOELLER P, BAARDWIJK N V.The link between diversity and resilience[J].MIT Sloan Management Review, 2005, 46(4):61-65. [29] KANTUR D,I SERI-SAY A.Organizational resilience: a conceptual integrative framework[J].Journal of Management & Organization, 2012, 18(6):762-773. [30] HAMEL G, VALIKANGAS L.The quest for resilience[J].Harvard Business Review, 2003, 81(9):52-63. [31] SUTCLIFFE K M, VOGUS T J.Organizing for Resilience[M].San Francisco: Berrett-Koehler, 2003.[32] WEICK K E.The collapse of sensemaking in organizations: the Mann Gulch disaster [J].Administrative Science Quarterly, 1993,38(4):628-652.[33] WILLIAMS T A, GRUBER D A, SUTCLIFFE K M, et al.Organizational response to adversity: fusing crisis management and resilience research streams[J].Academy of Management Annals,2017, 11(2):733-769.[34] 李平.VUCA条件下的组织韧性：分析框架与实践启示[J].清华管理评论，2020，10（6）：72-83.[35] BURNARD K, BHAMRA R, TSINOPOULOS C.Building organizational resilience: four configurations[J].Transaction on Engineering Management, 2018,65(3):351-362.[36] TIERNEY K J.Conceptualizing and measuring organizational and community resilience: lessons from the emergency response following the September 11, 2001 attack on the world trade center[R].Disaster Research Center, 2003.[37] HIND P,FROST M,ROWLEY S .The resilience audit and the psychological contract[J].Journal of Managerial Psychology, 1996, 11(7):18-29.[38] MALLAK L.Putting organizational resilience to work[J].Industrial Management,1998, 40(6):8-13.[39] MCMANUS S.Organizational resilience in New Zealand[D].New Zealand，Christchurch：University of Canterbury, 2008.[40] LEE A V, VARGO J, SEVILLE E.Developing a tool to measure and compare organizations' resilience[J].Natural Hazards Review, 2013, 14(1):29-41.[41] RICHTNER A, LOFSTEN H.Managing in turbulence: how the capacity for resilience influences creativity[J].R&D Management, 2014, 44 (2):137-151.[42] PETTIT T J, CROXTON K L, FIKSEL J.Ensuring supply chain resilience: development and implementation of an assessment tool [J].Journal of business logistics,2013,34(1):46-76.[43] CHOWDHURY M M H, QUADDUS M.Supply chain resilience: conceptualization and scale development using dynamic capability theory[J].International Journal of Production Economics, 2017,188: 185-204.[44] TEECE D J, PISANO G, SHUEN A.Dynamic capabilities and strategic management[J].Strategic Management,1997,18 (7):509-533.[45] STEPHENSON A V.Benchmarking the resilience of organisations[D].New Zealan,Christchurch：University of Canterbury, 2010.[46] 苏敬勤，刘畅.中国企业外部情境架构构建与研究述评[J].外国经济与管理，2016，38（3）：3-18.[47] 蔡莉，单标安.中国情境下的创业研究：回顾与展望[J].管理世界，2013,29（12）：160-169.[48] BURNARD K, BHAMRA R.Organisational resilience: development of a conceptual framework for organisational responses[J].International Journal of Production Research, 2011, 49(18):5581-5599.[49] MADNI A M, JACKSON S.Towards a conceptual framework for resilience engineering[J].Systems Journal, 2009, 3(2):181-191.[50] 单标安，蔡莉，鲁喜凤，等.创业学习的内涵、维度及其测量[J].科学学研究，2014，32（12）：1867-1875.[51] 张秀娥，赵敏慧.创业成功的内涵、维度及其测量[J].科学学研究，2018，36（3）：474-483.[52] EDMONDSON A C.The local and variegated nature of learning in organizations: a group-level perspective[J].Organization Science, 2002, 13(2):128-146.[53] KENDRA J M, WACHTENDORF T.Elements of resilience after the world trade center disaster: reconstituting New York city's emergency operations centre[J].Disasters, 2010, 27(1):37-53.[54] MASYS A J.A systemic perspective of situation awareness: an analysis of the 2002 mid-air collision over uberlingen, Germany[J].Disaster Prevention & Management an international journal, 2005, 14(4):548-557.[55] 刘镜，赵晓康，马书玲，等.我国知识型员工创新能力感知的多维度量表开发[J].科技进步与对策，2019，36（9）：143-150.[56] ANDERSON N R, WEST M A.Measuring climate for work group innovation : development and validation of the team climate inventory[J].Journal of Organizational Behavior,1998,19(3) : 235-258. |
|
|
|
