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Study on Value Co-creation Coupling Mechanism of Customized Knowledge-intensive Service System |
Zhang Danning1,Xiang Hui2 |
(1.School of Economics, Liaoning University, Shenyang 110036; China; |
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Abstract Customized knowledge-intensive service has become the main stream of service industry, aiming at satisfying clients' individual demand. Based on the definition, characteristics and category analysis of customized knowledge-intensive service, value creation mechanisms of supplier and client are studied. Furthermore, value-co-creation dual-coupling mechanism including dual systems coupling and dual courses coupling during the customized knowledge-intensive service course based on interaction between suppliers and clients is analyzed in order to give theoretical support to the decision making of clients and industrial sustainable development.
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Received: 25 March 2019
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