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Sharing Service Innovation:Breakthrough Path in Manufacturing Enterprises |
Dai Keqing1,Cai Ruilin2 |
(1.School of Economics and Management,Anhui Jianzhu University,Hefei 230601,China;2.School of Economics and Management,Changshu Institute of Technology,Changshu 215500,China) |
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Abstract The paper defines the concept of Sharing Service Innovation(SSI),which can effectively resolve the common "high cost,low efficiency" painful point of transformation in traditional manufacturing enterprises,and provide new momentum for the transformation and upgrading of the manufacturing industry.Bases on Shenyang Machine Tool Group and Haier Group as two typical enterprises case,the study clarifies the formation process of the SSI through the structure comparison of horizontal and vertical module.It refines the direct,mediation and risk factors influencing SSI.The direct factors include smart technology and information technology.The mediating factors include service dominant logic and value co-creating demands.And the risk factors include management skills and the business environment.According to the analysis of influencing factors,this paper emphasizes that there may be "innovation trap" in the service-oriented transformation of manufacturing enterprises,and points out three ways to break through them.
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Received: 17 July 2020
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