The Impact of Customer Participation and Knowledge Sharing on Technology-based New Ventures' Technology Commercialization Capability in the Context of Digital Economy
Du Xiaomin1,Shan Biaoan2,Yan Shuanghui2,Ma Li3
(1.Management School, Hainan University,Haikou 570228, China; 2.School of Management, Jilin University, Changchun 130012, China; 3.Faculty of Infrastructure Engineering, Dalian University of Technology,Dalian 116024, China)
杜小民,单标安,闫双慧,马力. 数字经济背景下顾客参与、知识共享对科技型新创企业技术商业化能力的影响[J]. 科技进步与对策, 2023, 40(13): 71-80.
Du Xiaomin,Shan Biaoan,Yan Shuanghui,Ma Li. The Impact of Customer Participation and Knowledge Sharing on Technology-based New Ventures' Technology Commercialization Capability in the Context of Digital Economy. SCIENCE & TECHNOLOGY PROGRESS AND POLICY, 2023, 40(13): 71-80.
[1] NAMBISAN S. Digital entrepreneurship:toward a digital technology perspective of entrepreneurship[J]. Entrepreneurship Theory and Practice, 2017, 41(6): 1029-1055. [2] SUSSAN F, ACS Z J. The digital entrepreneurial ecosystem[J]. Small Business Economics, 2017, 49(5): 1-19. [3] MAGISTRETTI S, PHAM C T A, DELL'ERA C. Enlightening the dynamic capabilities of design thinking in fostering digital transformation[J]. Industrial Marketing Management, 2021, 97: 59-70. [4] ZAHRA S A, NIELSEN A P. Sources of capabilities, integration and technology commercialization[J].Strategic Management Journal, 2002, 23(5): 377-398. [5] CHEN C J. Technology commercialization, incubator and venture capital, and new venture performance[J].Journal of Business Research, 2009, 62: 93-103. [6] NEVENS T M. Commercializing technology: what the best companies do[J]. Planning Review, 1990, 18: 20-24. [7] LIN Y, WAND Y, KUNG L A. Influences of cross-functional collaboration and knowledge creation on technology commercialization: evidence from high-tech industries[J]. Industrial Marketing Management, 2015, 49: 128-138. [8] 单标安,蒲怡,闫双慧,等.不确定性情境下即兴能力对科技型新创企业绩效的影响研究[J].管理学报,2021,18(7):1032-1039. [9] BLICHFELDT H, FAULLANT R. Performance effects of digital technology adoption and product & service innovation——a process-industry perspective[J]. Technovation, 2021, 105(5): 102275. [10] VON BRIEL F, DAVIDSSON P, RECKER J. Digital technologies as external enablers of new venture creation in the IT hardware sector[J]. Entrepreneurship Theory and Practice, 2018, 42(1): 47-69. [11] LYYTINEN K, YOO Y, BOLAND JR R J. Digital product innovation within four classes of innovation networks[J].Information Systems Journal, 2016, 26(1): 47-75. [12] 张洁,廖貅武.虚拟社区中顾客参与、知识共享与新产品开发绩效[J].管理评论,2020,32(4):117-131. [13] SIEGEL R A, HANSEN S O, PELLAS L H. Accelerating the commercialization of technology: commercialization through co-operation[J]. Industrial Management & Data Systems, 1995, 95: 18-26. [14] SLAVTCHEV V, GKTEPE-HULTN D. Support for public research spin-offs by the parent organizations and the speed of commercialization[J]. The Journal of Technology Transfer, 2016, 41(6): 1507-1525. [15] KIM S K, LEE B G, PARK B S, et al. The effect of R&D, technology commercialization capabilities and innovation performance[J].Technological & Economic Development of Economy, 2011,17(4): 563-578. [16] HO Y C, FANG H C, LIN J F. Technological and design capabilities: is ambidexterity possible[J]. Management Decision, 2011, 49(2): 208-225. [17] DHEWANTO W, SOHAL A S. The relationship between organisational orientation and research and development/technology commercialisation performance[J]. R&D Management, 2015, 45(4): 339-360. [18] ZEMLICKIENE V, BUBLIENER, JAKUBAVICIUS A. A model for assessing the commercial potential of high technologies[J]. Oeconomia Copernicana, 2018, 9(1): 29-54. [19] MIN S, KIM J, SAWNG Y W. The effect of innovation network size and public R&D investment on regional innovation efficiency[J]. Technological Forecasting and Social Change, 2020, 155: 119998. [20] 江旭,穆文,周密.企业如何成功实现技术商业化[J].科学学研究, 2017, 35(7): 1032-1042. [21] MORRIS M H, KURATKO D F, AUDRETSCH D B, et al. Overcoming the liability of poorness: disadvantage, fragility, and the poverty entrepreneur[J]. Small Business Economics, 2020,58(1): 1-15. [22] WANG Y, PHILLIPS F, YANG C. Bridging innovation and commercialization to create value:an open innovation study[J]. Journal of Business Research, 2021, 123: 255-266. [23] FANG E, PALMATIER R W, EVANS K R. Influence of customer participation on creating and sharing of new product value[J]. Journal of the Academy of Marketing Science, 2008, 36(3): 322-336. [24] LARSON L, DECHURCH L A. Leading teams in the digital age:four perspectives on technology and what they mean for leading teams[J]. The Leadership Quarterly, 2020, 31(1): 101377. [25] KUNTTU L, NEUVO Y. The role of academics, users, and customers in industrial product development[J]. Technology Innovation Management Review, 2020, 10(3): 60-69. [26] CHEN J, LIU L. Customer participation, and green product innovation in SMEs: the mediating role of opportunity recognition and exploitation[J]. Journal of Business Research, 2020, 119: 151-162. [27] 白小明,李纲.顾客参与、吸收能力与新服务开发成效的关系研究——动态环境的调节作用[J].商业经济与管理,2020(9):58-69. [28] 郭净,陈永昶,关凯瀛.B2B情境下顾客参与对新产品绩效的影响——知识整合机制的中介作用[J].科技进步与对策,2017,34(8):106-111. [29] MCCARTHY I P, RUCKMAN K. Licensing speed: its determinants and payoffs[J]. Journal of Engineering and Technology Management, 2017, 46: 52-66. [30] 李佳宾,朱秀梅,汤淑琴.知识共享研究述评与未来展望[J].情报科学, 2019, 37(5): 166-172. [31] WANG Z, WANG N, LIANG H. Knowledge sharing, intellectual capital and firm performance[J]. Management Decision, 2014, 52(2): 230-258. [32] DE CLERCQ D, DIMOV D, THONGPAPANL N. Organizational social capital, formalization, and internal knowledge sharing in entrepreneurial orientation formation[J]. Entrepreneurship Theory and Practice, 2013, 37(3): 505-537. [33] CARAYANNOPOULOS S. How technology-based new firms leverage newness and smallness to commercialize disruptive technologies[J]. Entrepreneurship: Theory & Practice, 2009, 33(2): 419-438. [34] TNNESSEN , DHIR A, FLATEN B T. Digital knowledge sharing and creative performance: work from home during the COVID-19 pandemic[J]. Technological Forecasting and Social Change, 2021, 170: 120866. [35] AZEEM M, AHMED M, HAIDER S, et al. Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation[J]. Technology in Society, 2021,66:101635. [36] HE V F, VON KROGH G F, SIRN C. Expertise diversity, informal leadership hierarchy, and team knowledge creation: a study of pharmaceutical research collaborations[J].Organization Studies, 2021: 01708406211026114. [37] 赵秀清,孙彦玲. 职场排斥对员工创新行为的影响——知识共享和消极情绪的作用及互动[J]. 科技进步与对策,2017,34(20):147-153. [38] HAN J Y, HOVAV A. To bridge or to bond? diverse social connections in an IS project team[J]. International Journal of Project Management, 2013, 31(3): 378-390. [39] REINARTZ W, WIEGAND N, IMSCHLOSS M. The impact of digital transformation on the retailing value chain[J]. International Journal of Research in Marketing, 2019, 36(3): 350-366. [40] BARRETT M, DAVIDSON E J, PRABHU J, et al. Service innovation in the digital age: key contributions and future directions[J]. Management Information Systems Quarterly, 2015, 39(1): 135-154. [41] 池仁勇, 郑瑞钰, 阮鸿鹏. 企业制造过程与商业模式双重数字化转型研究[J].科学学研究, 2022,40(1):172-181. [42] BETZING J H, KURTZ M, BECKER J. Customer participation in virtual communities for local high streets[J]. Journal of Retailing and Consumer Services, 2020, 54: 102025. [43] 曾德麟,蔡家玮,欧阳桃花.数字化转型研究:整合框架与未来展望[J].外国经济与管理, 2021,43(5):63-76. [44] RAMASWAMY V,OZCAN K. Offerings as digitalized interactive platforms: a conceptual framework and implications[J].Journal of Marketing, 2018, 82(4): 19-31. [45] 刘淑春,闫津臣,张思雪,等.企业管理数字化变革能提升投入产出效率吗[J].管理世界,2021,37(5):170-190. [46] KORZYNSKI P,PANIAGUA J,RODRIGUEZ-MONTEMAYOR E.Employee creativity in a digital era:the mediating role of social media[J].Management Decision,2019,58(6):1100-1117. [47] LI H, ATUAHENE-GIMA K. Product innovation strategy and the performance of new technology ventures in China[J]. Academy of Management Journal, 2001, 44(6): 1123-1134. [48] LI M, HSU C. Customer participation in services and employee innovative behavior:the mediating role of interpersonal trust[J]. International Journal of Contemporary Hospitality Management, 2018, 30(4): 2112-2131. [49] 胡青.企业数字化转型的机制与绩效[J].浙江学刊, 2020,58(2):146-154. [50] 池毛毛,叶丁菱,王俊晶,等.我国中小制造企业如何提升新产品开发绩效——基于数字化赋能的视角[J].南开管理评论,2020,23(3):63-75.