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| Big Data Environment and IT Outsourcing Vendor's Project Performance: A Resource Orchestration Theory Perspective |
| Du Zhanhe1,2,Wei Zelong1,Gu Meng1 |
| 1.The School of Management, Xi'an Jiaotong University, Xi'an 710049,China；2.School of Economics and Administration, Xi'an University of Technology,Xi'an 710054,China |
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Abstract IT outsourcing industry is knowledge intensive. The external big data environment is becoming a potential knowledge source of vendors. However, is the big data environment really promoting the vendors' IT outsourcing project performance? How should project benefit from it? There is absence in extant literatures on these issues. This study based on the resource orchestration theory, explores the direct impacts of the data availability and poor quality of big data on IT outsourcing project performance, and also tests the moderating effects of function recombination development and modular technology breakthrough development strategies.195 IT outsourcing project data is collected to examine 6 hypotheses. The results show that big data availability significantly increases outsourcing project performance, but poor quality of big data significantly reduces project performance. Function recombination development positively but modular technology breakthrough development strategy negatively moderates the relationship between the big data availability and project performance. Both of the two development strategies have non-significant moderating effect on the relationship between the poor quality of big data and project performance.
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Received: 08 November 2016
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Corresponding Authors:
Du Zhanhe
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