@article{王欣:16, author = {王欣,徐明}, title = {组织吸收能力、服务流程创新与服务创新绩效}, publisher = {科技进步与对策}, year = {2017}, journal = {科技进步与对策}, volume = {34}, number = {12}, eid = {16}, numpages = {5}, pages = {16}, keywords = {顾客主导逻辑;组织吸收能力;服务流程创新;服务创新绩效;混合模型}, url = {http://www.kjjb.org/CN/abstract/article_16501.shtml}, doi = {10.6049/kjjbydc.2016080045} }