王保利,杨欣. 制造企业服务增强对技术创新及企业绩效的影响[J]. 科技进步与对策, 2020, 37(18): 98-105.
Wang Baoli,Yang Xin. The Impact of Manufacturing Enterprise Service Improvements on Technological Innovation and Corporate Performance. SCIENCE & TECHNOLOGY PROGRESS AND POLICY, 2020, 37(18): 98-105.
[1] KOWALKOWSKI C,GEBAUER H,OLIVA R .Service growth in product firms: past,present,and future[J].Industrial Marketing Management,2017,60(1):82-88.[2] VRONIQUE MALLERAT.Value creation through service offers[J].European Management Journal,2006,24(1):106-116.[3] FELBER H .Interrelations of success factors for selling product-service systems from a solution sales perspective[J].Lecture Notes in Business Information Processing,2015,201:301-313.[4] 叶勤.产品服务增值扩展战略的兴起与发展[J].商业经济与管理,2002,6(14):21-24.[5] 赵立龙,郑小勇,魏江.制造企业服务创新战略的内涵界定类型划分与研究框架构建[J].外国经济与管理,2012,34(9):59-65.[6] 孙立缘,罗建强,李锦飞.制造企业服务衍生的价值创造机理研究[J].管理学报,2017,14(12):108-114.[7] HUA S,CHATTERJEE S R,JINGLIANG C.Achieving competitive advantage in service supply chain: evidence from the Chinese steel industry[J].Chinese Management Studies,2011,5(1):68-81.[8] KIM HUA TAN,GUOJUN JI,LEANNE CHUNG,et al.Riding the wave of belt and road initiative in servitization: lessons from China[J].International Journal of Production Economics,2019,211:15-21.[9] 姜铸,李宁.服务创新、制造业服务化对企业绩效的影响[J].科研管理,2015,36(5):29-37.[10] 胡查平,汪涛,王辉.制造业企业服务化绩效——战略一致性和社会技术能力的调节效应研究[J].科学学研究,2014,32(1):84-91.[11] 韩小鹏,张旭梅,伏红勇,等.制造商产品改进与增值性服务的选择决策研究[J].管理学报,2016,13(7):1081-1089.[12] SACCANI N,VISINTIN F,RAPACCINI M .Investigating the linkages between service types and supplier relationships in servitized environments[J].International Journal of Production Economics,2014,149:226-238.[13] MATHIEU,VALRIE.Product services: from a service supporting the product to a service supporting the client[J].Post-Print,2001,16(1):39-61.[14] EGGERT A,HOGREVE J,ULAGA W,et al.Industrial services,product innovations,and firm profitability:a multiple-group latent growth curve analysis[J].Industrial Marketing Management,2011,40(5):661-670.[15] KUIJKEN B,GEMSER G,WIJNBERG N M .Effective product-service systems: a value-based framework[J].Industrial Marketing Management,2017,60:33-41.[16] GARCA-MURILLO M,ANNABI H.Customer knowledge management[J].Journal of the Operational Research Society,2002,53(8):875-884.[17] 柏昊,徐捷.服务增强在制造业企业产品创新中的作用研究[J].华东经济管理,2006,20(10):28-31.[18] GOLARA S,DOOLEY K .The influence of manufacturing services on innovation[J].Social Science Electronic Publishing,2017,2016(1):17418.[19] VON HIPPEL E .Perspective : user toolkits for innovation[J].The Journal of Product Innovation Management,2001,18(4):247-257.[20] 蔺雷,吴贵生.我国制造企业服务增强差异化机制的实证研究[J].管理世界,2007(6):103-113.[21] CHATTERGI A K,FABRIZIO K R.Using users: when does external knowledge enhance corporate product innovation[J].Strategic Management Journal,2015,35(10):1427-1445.[22] BAINES T.Exploring service innovation and the servitization of the manufacturing firm[J].Research-Technology Management,2015,58(5):9-11.[23] 胡昭玲,夏秋,孙广宇.制造业服务化、技术创新与产业结构转型升级——基于WIOD跨国面板数据的实证研究[J].国际经贸探索,2017(12):4-21.[24] SZSZ LEVENTE,SEER LSZL.Towards an operations strategy model of servitization: the role of sustainability pressure[J].Operations Management Research,2018(1-2):51-66.[25] EVA BHM,EGGERT A,THIESBRUMMEL C.Service transition:a viable option for manufacturing companies with deteriorating financial performance[J].Industrial Marketing Management,2017,60:101-111.[26] FANG E,STEENKAMP P J B E M.Effect of service transition strategies on firm value[J].Journal of Marketing,2008,72(5):1-14.[27] VANDERMERWE S,RADA J.Servitization of business:adding value by adding services[J].European Management Journal,1988,6(4):314-324.[28] EGGERT A,HOGREVE J,ULAGA W,et al.Revenue and profit implications of industrial service strategies[J].Journal of Service Research,2014,17(1):23-39.[29] ROBERTS P W .Product innovation,product–market competition and persistent profitability in the U.S.pharmaceutical industry[J].Strategic Management Journal,1999,20(7):655-670.[30] 杨慧军,杨建君.交易型领导、竞争强度、技术创新选择与企业绩效的关系研究[J].管理科学,2015(4):1-10.[31] JAWORSKI B J,MACINNIS D J,KOHLI A K.Generating competitive iintelligence in organizations[J].Journal of Market-Focused Management,2002,5(4):279-307.[32] COVIN J G,SLEVIN D P.New venture strategic posture,structure,and performance:an industry life cycle analysis[J].Journal of Business Venturing,1990,5(2):123-135.[33] TSAI M H,MACMILLAN I C,LOW M B.Effects of strategy and environment on corporate venture success in industrial markets[J].Journal of Business Venturing,1991,6(1):9-28.[34] PODSAKOFF P M,MACKENZIE S B,LEE J Y,et al.Common method biases in behavioral research: a critical review of the literature and recommended remedies[J].JAppl Psychol,2003,88(5):879-903.[35] COHEN P .Applied multiple regression/correlation analysis for the behavioral sciences[J].Journal of the Royal Statistical Society,2010,52(4):691-691.[36] HAYES A F,PREACHER K J .Quantifying and testing indirect effects in simple mediation models when the constituent paths are nonlinear[J].Multivariate Behavioral Research,2010,45(4):627-660.[37] 陈瑞,郑毓煌,刘文静.中介效应分析:原理、程序、Bootstrap方法及其应用[J].营销科学学报,2013(4):120-135.[38] IVANKA V,NEELY A D,FRANK W .Another performance paradox?: a refined view on the performance impact of servitization[J].SSRN Electronic Journal,2012.[39] KOHTAMKI M,PARTANEN J,PARIDA V,et al.Non-linear relationship between industrial service offering and sales growth: the moderating role of network capabilities[J].Industrial Marketing Management,2013,42(8):1374-1385.[40] 王娟,张鹏.服务转型背景下制造业技术溢出突破“锁定效应”研究[J].科学学研究,2019,37(2):86-100.[41] 刘继国.制造业企业投入服务化战略的影响因素及其绩效:理论框架与实证研究[J].管理学报,2008,5(2):237.[42] GEBAUER,HEIKO,GUSTAFSSON,et al.Competitive advantage through service differentiation by manufacturing companies[J].Journal of Business Research,2011,64(12):1270-1280.